Privacy Policy

Effective Date: July 2026

At Tudor Crișan @ AI Build Operator, protecting your personal data and proprietary business information is a foundational principle of our work. This Privacy Policy outlines how we collect, process, and safeguard your data when using tudorbuilds.com or our AI build services.

1. Information We Collect

We limit data collection strictly to what is necessary for scoping, delivering, and measuring builds, plus direct communication:

• Contact Information: Name, email address, phone/WhatsApp number, company name, and project requirements submitted via our inquiry forms or support ticketing portal.
• Support Attachments: Files, code snippets, or documentation voluntarily uploaded through our support desk (tudorbuilds.com/support).
• Technical & Geo Data: IP address and rough location data used exclusively to auto-detect default language preferences (English vs. Romanian).

2. How We Use Your Information

Your information is processed solely for legitimate business purposes:

• Service Delivery: Preparing custom project proposals, executing AI architecture SOWs, and facilitating client communication.
• Support Ticketing: Resolving technical tickets and routing client escalations directly to Tudor Crișan.
• Language Localization: Providing a seamless bilingual user experience based on IP geolocation.

3. Strict Non-Disclosure & AI Data Policies

• No Model Training: We enforce strict zero-data-retention and zero-model-training protocols for all client proprietary text, codebase inputs, and prompt instructions processed by AI models.
• No Selling of Data: We never sell, trade, rent, or lease your personal data or business intelligence to any third parties.

4. Third-Party Integrations & Infrastructure

To operate our platform securely, we integrate with trusted third-party infrastructure:

• Resend: Transactional email forwarding and support ticket dispatching.
• Calendly: Booking 45-minute build scoping calls.
• WhatsApp: Direct encrypted client messaging (+40757754718).
• Vercel: Edge hosting, serverless routing, and infrastructure logging.

5. Security & Data Retention

• We implement industry-standard encryption protocols (TLS/SSL in transit, encrypted storage at rest) for all contact form submissions and file uploads.
• Client inquiries and project data are retained only for the duration required to fulfill contractual obligations or legal compliance.

6. Your Rights & Data Requests

Under applicable privacy laws (including EU GDPR), you hold full rights to:

• Access, review, or request a copy of your stored personal data.
• Request immediate deletion or correction of your contact details.
• Opt out of optional communication channels at any time.

7. Contact Us & Privacy Officer

For any privacy requests, data deletion inquiries, or security questions:

• Direct Contact: Tudor Crișan
• WhatsApp: +40757754718
• Support Portal: tudorbuilds.com/support